Ai The Future of Live Chat in Customer Service. Artificial intelligence (AI) is quickly becoming the future of live chat in customer service. AI-powered chatbots
During our recent loft conversion, we were using WhatsApp to communicate with our builder but internally they had MS Teams. Their Trades used WhatsApp so
The Captivate Hub lets your clients use the app of their choice, typically WhatsApp, to chat with you and your back office in Microsoft Teams.
The Captivate Hub is a new messaging platform that allows your clients to chat to you using WhatsApp right into a Microsoft Teams channel. This
The chatbot built in just two weeks for Redbridge Council over Christmas has helped reduce contact centre call volumes by 25%. At it’s peak on
SPF Private Clients Finding diamonds in the rough: harnessing AI solutions to identify the best mortgage leads The UK’s Help to Buy scheme helps first-time
“Enterprise automation & intelligent workflows is one of the biggest investment areas in the enterprise tech landscape. And to meet this demand, countless startups and
“I’m extremely excited about the future of the intersection between conversational AI and the multitude of platforms that are being developed around these capabilities,” said
You: Hi, where can I get a drink? Musicbot: I don’t know, I’m the Musicbot. You: OK, where’s the Drinksbot? Musicbot: I don’t know, I’m
What on earth is chatbot spaghetti? If you’re deciding to install a chatbot in any kind of sizable organization, you’d better think about it first.
“Early on in the evolution of artificial intelligence, researchers realized the power and possibility of machines that are able to understand the meaning and nuances
